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Building Resilient Retail Operations: Strategies for 2025
Location: Online - 5/14/25, 7:00 AM - 5/14/25, 7:10 AM (Africa/Johannesburg) (10 minutes)
Building Resilient Retail Operations: Strategies for 2025
Kholiswa Mqotyana
CEO at THE TAX SHOP - SWYE
0698424496
Kholiswa Mqotyana
CEO at THE TAX SHOP - SWYE
0698424496

Webinar Title: Building Resilient Retail Operations: Strategies for 2025

Overview: Retail businesses are facing unprecedented challenges in a fast-evolving market. From economic shifts and changing consumer behaviors to supply chain disruptions and technological advancements, the resilience of retail operations is more critical than ever. This webinar, hosted by The Tax Shop SWYE, will provide actionable insights and strategies to help retail business owners and managers build stronger, more adaptable operations for 2025 and beyond.

Date and Time: 27 January 2025

Webinar Objectives:

  • Equip retail professionals with practical tools to navigate economic and operational uncertainties.

  • Share innovative approaches to enhance internal controls and reduce risks, including theft and inefficiencies.

  • Explore the latest trends in technology and automation to streamline operations.

  • Discuss strategies to balance the needs of employees and shareholders while driving sustainable growth.

Key Takeaways:

  1. Operational Resilience:

    • Identify vulnerabilities in your retail operations and address them proactively.

    • Leverage data-driven decision-making to improve efficiency and agility.

  2. Internal Controls and Risk Mitigation:

    • Strengthen internal controls to minimize theft, fraud, and mismanagement.

    • Best practices for implementing effective oversight mechanisms.

  3. Employee and Stakeholder Alignment:

    • Build a culture of trust and accountability within your organization.

    • Strategies for balancing employee welfare with shareholder expectations.

  4. Technology and Innovation:

    • Integrate emerging technologies like AI, inventory management software, and automation tools.

    • Use technology to enhance customer experience and streamline back-end operations.

  5. Future-Proofing Your Business:

    • Understand macroeconomic trends and their implications for the retail sector in 2025.

    • Create a roadmap for sustainable growth amidst evolving market conditions.


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Discover our executive team

Tony Fred, CEO

First Webinar Topic

Mich Stark, COO

Chief Operational Officer

Aline Turner, CTO

Chief Technical Officer

Iris Joe, CFO

Chief Financial Officer